With regard to the health emergency, we would like to inform you that we are continuing to deliver, giving priority to shipments to open shops and companies.We are working daily to guarantee the most assiduous service also for deliveries to private customers, but we cannot exclude possible delays.GLS's automatic system responds 24 hours a day to the number 02.98.03.55.56.You can also contact us via email, filling out the form below, with which you can request information regarding shipments and services or send us comments and suggestions.We also inform you that with the objective to give top priority to the health and safety of our staff, rotation actions of the staff of the offices have been implemented which do not allow us to respond. with the usual responsiveness.We invite you to fill in all the fields of the form and we point out that requests without the shipping number and precise and detailed reasons cannot be processed.If you are a subscribing customer, please contact your Depot for any needs. If you are a consignee and you need to change the delivery address, please contact the sender/seller as his authorization is required.Only with everyone's cooperation we can achieve the result we have set ourselves! In assuring you that we are doing as much as we can to keep the service active, we apologize for any inconvenience you may suffer.
The personal data collected through this form are processed to provide the services that you online requested. They are also used to handle and respond to your requests and comments, and, with your permission, to send you information and promotional material about services offered by General Logistics Systems Italy S.p.A. (“GLS Italy”). Those purposes will be pursued through both automated and non-automated means (email, text messages, postal mail, etc.). The data are also processed, in anonymised form, for statistical purposes. Given the nature of the data and the processing reasons, it is mandatory to provide the personal data required in the boxes marked with an asterisk in order for us to supply the described services. We cannot supply those services without that data, and therefore the legal basis of the processing is the execution of the requested service. It is entirely up to you, however, whether to provide the information in fields that are not marked with an asterisk or whether to consent to receiving of marketing and promotional messages from GLS Italy. The data are processed by computer and on paper in ways strictly connected to the above mentioned purposes. Our server also sends some text files (cookies) to your computer. For more information on reasons of sending cookies (and how to disable them), please read the GLS Italy Internet Privacy Policy. Your data may be communicated to the competent public authorities in order to meet legal obligations, to comply with orders from those authorities, or to assert or defend a right in a court. Also, to provide the services that you online requested and to perform the activities stated in this information notice, we may communicate your data to companies locally responsible for providing the services offered by GLS Italy, as well as to the entities indicated in the Internet Privacy Policy. They will handle the data as data Data Processors or independent Data Controllers. For information about the individual recipients to which your data may be communicated, please email us at customerservice@gls-italy.com.Your data will not be generally divulged. For international shipments, where necessary, your data may be sent outside the European Union in order to provide the on line requested services. You may exercise the rights referred to in Articles 15-22 of the GDPR, where applicable, including the right to request access to data, rectification of data, limitation of processing, cancellation, opposition to your data processing. You can always exercise your right to object to receive commercial and advertising material, even in part. To exercise these rights, please email us at dataprotection@gls-italy.com. The Data controller is General Logistics Systems Italy SpA of Via Basento 19, 20098 San Giuliano Milanese (MI), Italy. The Data Protection Officer for GLS Italy and the companies belonging to the GLS Group in Italy, domiciled at the company GLS Italy S.p.A., can be contacted at: dataprotection@gls-italy.com.
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