Emergency of Health

Important update

Delivery of shipments without signature

As is well known, a very serious emergency situation has arisen as a result of the declared coronavirus pandemic. Stringent containment measures and hygiene and health standards have been imposed by the Council of Ministers with, among others, the DPCM of March 8-9-11th 2020, containing urgent measures on containment and management of the epidemiological emergency by COVID-19, and by the Ministry of Health. What happened makes it necessary, in order to protect both the driver and the recipients, to modify the operation of collecting the subscription of the recipient of the parcel on the electronic device in order to obtain the proof of delivery.
Wishing to give the highest priority to the health and safety of our customers, our staff and anyone who interacts with our network, in accordance with the provisions of art. 108 of the Prime Minister's Decree of 17 March 2020 n. 18, shipments will be delivered without the obligation of signature for acceptance, which will be certified with alternative methodologies. In this moment of exceptional gravity, we continue to operate to the maximum of our possibilities in order to guarantee the delivery of the goods with priority for the shipments destined to the commercial establishments, identified like priority from the decree of the Council of Ministers.

International Shipments
Given the ongoing health emergency that is affecting the entire Italian and international territory, we would like to inform you that several commercial activities have been forced to close so they will not be able to receive the incoming goods. For international shipments destined to European territory, we kindly ask you to verify in advance the opening of the recipient's business for the purpose to avoid the management of the goods return, as well as unnecessary costs related to the service.
For further information click here.

Our sales network and customer service remain available for further clarification.