Shipments in Italy: Enter the Italian tracking number made up of two letters / a letter and a digit and then up to 9 digits. Example: Y1 550012467
International shipments: Enter the 11-digit international tracking number. Example: 53260112365
Package ID: Enter the numeric code that you can find under the Package ID barcode. Omit the zeros at the beginning and the “GLS” initials at the end. Example: 0000 35638867 GLS.
Delivery note: Enter the number in the following format – office code, account number and delivery note.
Please note: the account number must always comprise 4 digits. If the account number has fewer than 4 digits, then add one or more zeros at the start, as necessary. E.g. enter account number 1 as 0001.